Privacy Policy

Effective Date: January 22, 2026

Welcome to Trenkit's Privacy Policy

Thank you for using Trenkit ("Company", "We", "Us", or "Our"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy describes:

  • The ways in which we collect personal information about you and why we do so
  • How we use your personal information
  • The choices and rights you have regarding your personal information

This Privacy Policy applies to our website, mobile applications, games, development services, and all related platforms and services (collectively, the "Service"). We may periodically update this policy by posting a new version on our website. If we make significant changes, we will notify you through the Service or by email.

Contact Us

If you have any questions about data protection or wish to exercise your rights regarding your personal data, please contact us first through our support channels:

  • Email: privacy@trenkit.com
  • Website Support: trenkit.com/contact

Information We Collect

Information You Provide Directly

  • Contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (name, profile picture, bio)
  • Messages and content you send (support tickets, in-game chat, feedback)
  • Information from surveys, contests, promotions, and events
  • Information for business inquiries (name, company, phone number when requesting development services)
  • Payment information (processed securely by third-party payment providers)

Information Accessed for App Functionality (Local Device Access)

Important: The following data is accessed only on your device and is not transmitted to our servers or collected by us.

  • Device Contacts: To provide the quick-access phonebook feature, the app requests permission to read your device's contact list (READ_CONTACTS). This allows the app to display contact names and phone numbers within the app's internal phonebook. This data is processed locally and never leaves your device.
  • Phone Calling Functionality: The app requests permission to make phone calls (CALL_PHONE) strictly to initiate a call when you tap the call button on a contact. The app does not make calls automatically.
  • SMS Functionality: The app requests permission to send SMS messages (SEND_SMS) strictly to open your default SMS application with the selected contact's number pre-filled. The app does not send messages automatically or access your SMS history.

All contact data accessed is used exclusively within the app on your device to enable the quick-dial, quick-message, and WhatsApp launch features. We do not collect, store, or transmit this contact data.

Information We Collect Automatically

  • Account and application progress information (game statistics, achievements)
  • Device information (IP address, device type, operating system, browser type)
  • Location data (approximate location based on IP address)
  • Cookies and similar tracking technologies
  • Usage data (pages visited, features used, time spent, interactions)
  • Device identifiers (including advertising identifiers)

Information from Third Parties

  • Social media platforms (if you link your account to our Service)
  • Analytics providers and advertising networks
  • Fraud prevention services
  • Payment processors

Why We Collect Your Information

To Operate the Service

  • Create and manage your account
  • Provide access to our apps and games
  • Process payments and verify transactions
  • Send service-related communications
  • Provide customer support

To Provide Core App Functionality

  • To enable the quick-access phonebook feature by displaying your device's contacts locally within the app
  • To facilitate communication by initiating phone calls via the system dialer upon your explicit request
  • To facilitate messaging by opening your preferred SMS application or WhatsApp with the selected contact pre-filled
  • Important: All these functions are processed locally on your device. We do not collect, store, or transmit your contact data or communication history to our servers.

To Improve Your Experience

  • Enhance and personalize the Service
  • Develop new features and improvements
  • Analyze how you use our Service
  • Test and optimize performance
  • Respond to your feedback and suggestions

To Keep the Service Safe and Fair

  • Detect and prevent fraud and abuse
  • Monitor for and prevent cheating or violation of terms
  • Enforce our terms of service
  • Protect against security threats
  • Moderate content and user behavior

For Marketing and Analytics

  • Send promotional information (with your consent)
  • Display personalized advertisements
  • Conduct market research and analytics
  • Understand user behavior and preferences

Who Can See Your Information

Other Users

Depending on your privacy settings, other users may see your profile information, in-game activities, achievements, and messages.

Service Providers

We work with third-party providers who help us operate the Service, including:

  • Hosting and cloud providers
  • Customer support platforms
  • Payment processors
  • Analytics services
  • Marketing and advertising partners

Legal Compliance

We may disclose your information to comply with legal obligations, respond to legal requests from authorities, or protect our rights and the safety of our users.

Business Partners

We may share aggregated or anonymized data with business partners for analytics and improvement purposes.

Your Rights and Choices

Opt-Out of Marketing Communications

You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in our messages or by adjusting your account settings.

Opt-Out of Targeted Advertising

You can limit tracking for targeted advertising through your device settings:

  • iOS: Enable "Limit Ad Tracking"
  • Android: Disable "Ads Personalization"

Access Your Data

You have the right to request a copy of the personal information we hold about you in a portable format.

Correct or Delete Your Data

You can update your profile information or request deletion of your account and associated data. Note that we may retain some information for legal or business purposes.

Other Rights

  • Right to object to processing of your data
  • Right to restrict how we use your data
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us at privacy@trenkit.com. We will respond within 30 days of your request.

Data Security

We implement administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no security system is 100% secure. We cannot guarantee absolute security of your data.

Local Device Data: For data that never leaves your device (such as your contact information used in the quick-access phonebook), security is managed by your device's operating system and your personal security settings. We do not transmit or store this data on our servers.

Data Retention

We retain your personal information only for as long as necessary to provide the Service, comply with legal obligations, or as otherwise permitted by law. When you delete your account, we will remove your information unless we are required by law to retain it.

Device Contact Data: We do not retain your contact data on our servers. This data resides solely on your personal device and is subject to your device's storage management. Deleting the app will remove any cached contact data stored locally by the app.

Children's Privacy

Our Service is not directed to children under the age of 13 (or the applicable age of digital consent in your region). We do not knowingly collect personal information from children under 13.

If we learn that a child under 13 has provided us with personal information, we will promptly delete such information and terminate the child's account.

Parents or guardians who believe their child has provided information to us should contact us immediately at privacy@trenkit.com.

Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze how you use our Service. You can control cookie settings through your browser:

International Data Transfers

Our Service operates globally, and your information may be transferred to countries other than where you reside. We implement appropriate safeguards, including standard contractual clauses and other legal mechanisms, to protect your data during international transfers.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified through the Service or by email. Your continued use of our Service after such changes constitutes your acceptance of the updated policy.

Last Updated

This Privacy Policy was last updated on January 22, 2026.